Certification is an ongoing process that encourages continuous improvement with a focus on customer satisfaction whilst supporting our organisation's goals.
Certification gives us the confidence that our systems are working efficiently and meet international standards of excellence. As a result our clients and business partners can be confident that our products and services are not only of the highest quality but are continuously assessed and improved.
Our commitment to quality affects all aspects of the business and this can be evidenced through our commitment to achieving external recognition of the company.
ISO 9001
ISO 9001 is a quality assurance model made up of quality system requirements. This model applies to organizations that produce, install, and service products.
ISO expects organizations to apply this model, and to meet these requirements, by developing a quality system.
Tensor was assessed by National Quality Assurance Ltd and achieved ISO 9001 certification in September 2003.
National Quality Assurance (NQA) is a leading accredited certification body carrying out third party registration of management systems against the requirements of national and international standards.
For more details about ISO 9001 Quality Assurance, visit the NQA website.